My Wattbike Performance Monitor is not charging

If your Wattbike Performance Monitor is not charging please follow the troubleshooters below:

  • Plug in the Wattbike charger which was supplied with the unit - does the LED light up on the back? Please navigate to Properties > Battery Tab. The battery indicator should be indicating the monitor is accepting charge.
  • Navigate to Recall > Old Workout Data > Enter > Menu > Yes. This will delete all previous workouts on the monitor and may take a while. If the monitor screen freezes press the reset button on the back of the unit, you will need a paperclip or small object to do this, then restart the process until all workouts have been deleted.

If you have misplaced your Wattbike Monitor charger you can purchase one by contacting us here.

Please contact our Customer Services team if the above does not help.

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