How do I cancel an order or return an item?

You have 30 days from delivery of the goods to cancel your order or to return an item.

Should you wish to return an item or cancel your order, please send an email to returns@wattbike.com with the following information:

• Order number.
• Address for collection.
• Bike Serial Number if applicable.
• Reason for return.
• Contact details if these have changed since placing the order.

Once we have these details, a member of our team will be in touch within 24-48 hours to advise on the next steps.

Full details of our Terms & Conditions relating to returns and cancellations can be found here.