If you have an older Model B monitor which is not Bluetooth enabled, you can have it upgraded to Bluetooth. The cost of the upgrade is £95 and once we receive the monitor back at Wattbike HQ this will take approximately 7-10 working days to complete before being dispatched back to you.
If you would like to upgrade your Model B monitor to Bluetooth, please contact our support team here. We will require the following information:
- Serial number of the bike the monitor is connected to (this starts with 220 and can be found on the bottom right hand side of the bike frame underneath the magnetic resistance)
- Serial number of the monitor (this starts with 250 and can be found on the rear of the monitor)
- Does the monitor have a push fit or screw fit connection where the red data cable connects into the back of the monitor?
- Contact name, number and email address
- Full address and postcode
Once the order/payment has been processed, you will be provided with a 'Monitor Returns' form which you will need to complete and send back with your unit. Please allow up to 48 working hours for this form to be emailed to you.
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