A new Wattbike comes with a standard 2 year warranty. For more information on what is covered under this warranty, please see here.
If you are having issues with your Wattbike and need to make a claim under warranty, please follow the below steps:
- Contact us using this form and select ‘Service Requests’.
- When submitting your request, please provide us with the following information to speed up the process:
- Full address where the Wattbike is located
- Contact name/email
- Contact number
- Serial number of the Wattbike
- Explanation of the issue you are experiencing
- We will get in touch with you as soon as possible to advise whether you need a full service, or just a replacement part.