How do I make a warranty claim?

A new Wattbike comes with a standard 2 year warranty. For more information on what is covered under this warranty, please see here.

If you are having issues with your Wattbike and need to make a claim under warranty, please follow the below steps:

1. Contact us using this form and select ‘Service Requests’.
2. When submitting your request, please provide us with the following information to speed up the process:
   - Full address where the Wattbike is located
   - Contact name/email
   - Contact number
   - Serial number of the Wattbike
   - Explanation of the issue you are experiencing
3. We will get in touch with you as soon as possible to advise whether you need a full service, or just a replacement part.