General

Contact

• Contact Us

General Information

• How do I change my email address?
• Can I view the Wattbike?
• Can I hire a Wattbike?
• Can I trade in my Wattbike?
• Global Distributors

Returns & Refunds

• Cancel or returning an item

Orders & Purchases

• I haven’t received my free trial codes
• Payment methods
• How do I place an order?
• How do I order a Wattbike via finance?
• I cannot process my order via the website
• Can I amend my order after it has been placed?

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Delivery

• Where is my order?
• Delivery in other countries
• What is boxed delivery?
• What is the current lead time for delivery?
• Can I choose a specific delivery date?
• I have received my order and it is damaged, what shall I do?