My Atom is making a noise

The Wattbike Atom is considerably quieter than the Wattbike Pro/Trainer [approximately 70 decibels at 70 cadence], however if you feel as though your Atom is much louder than this please contact Customer Services with the following information:

• Full name
• Full address
• Serial number [this starts with 260 and can be found on the frame of the Wattbike]
• A short video clip of the noise you are experiencing
• A brief explanation of the issue you are experiencing