My Wattbike Performance Monitor is not charging

If your Wattbike Performance Monitor is not charging please follow the troubleshooters below:

  • Plug in the Wattbike charger which was supplied with the unit - does the LED light up on the back? Please navigate to Properties > Battery Tab. The battery indicator should be indicating the monitor is accepting charge.
  • Navigate to Recall > Old Workout Data > Enter > Menu > Yes. This will delete all previous workouts on the monitor and may take a while. If the monitor screen freezes press the reset button on the back of the unit, you will need a paperclip or small object to do this, then restart the process until all workouts have been deleted.
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