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AtomX: Troubleshooting

Troubleshooting support for the AtomX

Set Zero States on the Wattbike AtomX

Your Wattbike may require you to set zero states. Set zero states, sometimes called zero offset, resets the force value of the strain gauge of your Wattbike. This value is used to calculate Wattbike’s proprietary power metrics including Polar View &

How do I switch between metric and imperial units on the Wattbike AtomX?

The Performance Touchscreen on the Wattbike AtomX can display measurements in either metric or imperial units. To switch between metric and imperial measurement systems please follow these steps:. Please see below for a breakdown of the units that ap

Gear mode will not respond on my Wattbike AtomX

If you are experiencing problems with Gear mode on your AtomX please follow our troubleshooting guide below for support. Still not working: If installing the latest firmware has not solved the issue, please contact our Customer Service team for more

How do I adjust the resistance on my Wattbike AtomX?

You have the ability to change between two resistance modes during a session: gear mode and ergo mode. To switch between the modes, press the action button (red button on the top) on the right shifter. Gear mode. This is the default mode on your Atom

The shifter(s) on my Wattbike AtomX will not respond

Please follow our short troubleshooting guide below for support:. YES: This worked for me. If the PTS changes the gear and resistance on your AtomX, the issue may be with the shifter. Please make sure you have installed the latest firmware update. If