Holiday Support Notice (24 Dec – 4 Jan)
Our support team will be operating with reduced capacity over the Christmas and New Year period, and we’ll be closed on bank holidays. Email responses may take longer than usual.

For quick help, chat with Wattson, our virtual chatbot, or submit a request via our Contact Us form and we’ll respond as soon as we can. Thank you for your patience.
Wattbike logo
Wattbike logo
All articles

Nucleus: Troubleshooting

Technical support for the Wattbike Nucleus

Set Zero States on the Wattbike Nucleus

Your Wattbike may require you to set zero states. Set zero states, sometimes called zero offset, resets the force value of the strain gauge of your Wattbike. This value is used to calculate Wattbike’s proprietary power metrics including Polar View &

The levers on my Wattbike Nucleus are not tightening

If you are experiencing issues with the levers on your Wattbike Nucleus you will need to purchase replacements. The lock lever adjusts the height of the handlebars/saddle. The adjustment lever adjusts the handlebars/saddle fore/aft. Please contact ou