Holiday Support Notice (24 Dec – 4 Jan)
Our support team will be operating with reduced capacity over the Christmas and New Year period, and we’ll be closed on bank holidays. Email responses may take longer than usual.

For quick help, chat with Wattson, our virtual chatbot, or submit a request via our Contact Us form and we’ll respond as soon as we can. Thank you for your patience.
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Can I trade in my Wattbike?Updated a month ago

Unfortunately, we’re unable to offer a trade-in or part exchange on old Wattbikes.

We do offer a free bike recycling service when purchasing a new Wattbike. If you choose this option, we’ll collect your current Wattbike and return it to our HQ for responsible recycling. Please email [email protected] as soon as possible to request this. 

Please note that this service must be booked BEFORE your bike is dispatched and is only available when buying a new Wattbike.

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