Placing an order
Information on placing an order, such as discounts, payment methods & availability.
Payment methods
We accept the following payment methods;. We currently only offer finance options for the United Kingdom. Orders can be processed via our website.
How do I place an order?
You can place an order online via our website. Alternatively, you can contact us via email at [email protected]
Can I amend my order after it has been placed?
Yes we can amend your Wattbike order before it has been despatched (dispatch is when the bike is collected from Wattbike by the courier partner). A collection & restock fee of £200 will apply for mainland UK orders once bikes have been dispatched. I
How do I order a Wattbike via finance?
We have a variety of different finance options available for our Wattbikes. Finance is available for UK customers only. Simply add a Wattbike and any accessories to your cart and choose ‘Pay with Finance’ at the checkout. You do not have to pay a dep
When do you take the first payment if I have ordered my Wattbike with finance?
When placing an order and paying with finance for your Wattbike, we will take the first payment instalment when your order has been confirmed. DivideBuy (our current finance provider) will show you an estimated payment date for when the next instalme
I cannot process my order via the website
We're sorry if you are experiencing issues placing your order via our website. Please contact Customer Services and we will be able to assist further.
What’s the global availability of Wattbike products?
The Wattbike Atom and Proton are available in ROI, Australia and the USA. For all other territories, please see our Global Distributors for product availability.
How do I request a VAT receipt for my purchase?
If you require a VAT receipt for your purchase, please contact us with the following information:. Once we have this information one of our agents will send you the receipt. Please allow 1-3 days for your request to be actioned. Please note - a Sales
Can I trade in my Wattbike?
Unfortunately, we’re unable to offer a trade-in or part exchange on old Wattbikes. We do offer a free bike recycling service when purchasing a new Wattbike. If you choose this option, we’ll collect your current Wattbike and return it to our HQ for re
Can I view the Wattbikes?
We are able to offer viewings at our showroom in Nottingham. The viewing will include a 20 minute demo of the Wattbike Proton, Atom, AtomX or AirPro where you will get the opportunity to test ride the bikes and be shown how they work, as well as how
Which Wattbikes feature a screen?
The original Wattbike Pro & Trainer feature Wattbike’s Model B Performance Monitor. Featuring all your training data right in front of you, as well as tests, Polar View, and an interval builder. Bluetooth connectivity allows you to connect third-part