How do I cancel an order or return an item?Updated 2 days ago
You have 30 days from delivery of the goods to cancel your order or to return an item. T&C's apply.
Should you wish to return an item or cancel your order, please send an email to [email protected] with the following information:
- Order number
- Address for collection
- Reason for return
- Serial Number of the bike (if applicable)
- Contact details if these have changed since placing the order
Once we have these details, a member of our team will be in touch within 48 hours to advise on the next steps.
Full details of our Terms & Conditions relating to returns and cancellations can be found here.