Holiday Support Notice (24 Dec – 4 Jan)
Our support team will be operating with reduced capacity over the Christmas and New Year period, and we’ll be closed on bank holidays. Email responses may take longer than usual.

For quick help, chat with Wattson, our virtual chatbot, or submit a request via our Contact Us form and we’ll respond as soon as we can. Thank you for your patience.
Wattbike logo
Wattbike logo

All articles

Not turning on - Wattbike logo flickeringUpdated an hour ago

If your AirPro touchscreen is stuck on this screen when you are pedalling the bike, this means the battery in the screen is too low to turn it on via the bike's internal generator and will need charging externally. 

This can be done via the USB C port at the bottom of the screen below the centre button


 


Instructions for doing this can be found here

Was this article helpful?
Yes
No