Holiday Support Notice (24 Dec – 4 Jan)
Our support team will be operating with reduced capacity over the Christmas and New Year period, and we’ll be closed on bank holidays. Email responses may take longer than usual.

For quick help, chat with Wattson, our virtual chatbot, or submit a request via our Contact Us form and we’ll respond as soon as we can. Thank you for your patience.
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Proton FirmwareUpdated a month ago

 

Your Wattbike will arrive with the latest firmware installed. However, if you do have an issue with the hub app prompting a firmware update for your Proton, please let us know. 

Please note: New Wattbikes may have a different firmware installed to that which is on your Wattbike. Any firmware updates will be pushed through via the Wattbike hub app if and when available for your Wattbike model. Until then, there is no requirement to update the firmware on your Wattbike. Firmware archives can be accessed here.

  

 

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