If your gear setting on the Wattbike Hub app is changing without your input, please follow the steps below to resolve the issue.
- Check your grip on the shifter, sometimes having a tight grip on the hood can move the rubber hood meaning that this is now pressing against one of the underlying trigger buttons.
- Carefully remove the rubber hood from the shifter to see if this will stop the issue you are experiencing.
- Check the buttons to ensure they are not stuck and then carefully place the cover back onto the shifter, ensuring the pattern aligns correctly with the buttons.
If you experience any further issues please contact our Customer Services team on 0115 945 5450.