Technical support for the First Generation Wattbike Atom
Please see the below steps for resolving issues with slipping and rocking seat posts on the Wattbike Atom. If you continue to experience issues with the seat post, please contact us through our contact form and supply us with an image of your seat po
We have found that some riders like to use the 11-gear option especially when riding on Zwift. You can select your gear preference by following the steps below:
The Wattbike Atom is considerably quieter than the Wattbike Pro/Trainer [approximately 70 decibels at 70 cadence]. If you feel as though your Atom is much louder than this, or if it is producing a clicking or knocking sound, please try the below:. If
If your gear setting on the Wattbike Hub app is changing without your input, please follow the steps below to resolve the issue.
Sometimes you may need to pair the shifters on your Atom, for example, if you have ordered replacement shifters. If you have followed the instructions below and cannot get the shifter to pair, you may need to replace the battery within the shifter, t
How does the issue present?. The bike that needs to be connected to, appears in the drop down list of available Wattbikes but will not connect to the desired device. Please confirm the following:. If connection still fails, please try the following:.
Sometimes you may need to replace the batteries in the shifters on your Wattbike Atom as the bike goes through regular use. Important: The battery should be inserted so that the side and top of the brass clips are above the battery. If you have inser
The Wattbike First Generation Atom connects to your devices via Bluetooth. If you are experiencing problems with connecting to the bike via Bluetooth, please try some of the following trouble-shooters:. If you are still unable to connect to your Watt