How do I make a warranty claim?

If you are having issues with your Wattbike and need to make a claim under warranty, please follow the below steps:

1. Contact us using the "submit a request" option below and select ‘Service Requests’.
2. When submitting your request, please provide us with the following information to speed up the process:
   • Full address where the Wattbike is located
   • Contact name/email
   • Contact number
   • Serial number of the Wattbike
   • Explanation of the issue you are experiencing
3. We will get in touch with you as soon as possible to advise whether you need a full service, or just a replacement part.
   

Please note, the above process only applies to domestic customers. 


Submit a Request