Holiday Support Notice (24 Dec – 4 Jan)
Our support team will be operating with reduced capacity over the Christmas and New Year period, and we’ll be closed on bank holidays. Email responses may take longer than usual.

For quick help, chat with Wattson, our virtual chatbot, or submit a request via our Contact Us form and we’ll respond as soon as we can. Thank you for your patience.
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Air-Pro - Maintenance & Servicing

Removing the screen

You may sometimes need to remove the screen from the bike to charge it or when transporting the bike.To do this, carefully remove the data cable by pulling down on the black plastic head and move the cable out of the way.Use a 6mm Allen key to loosen

Charging your PTS2

The PTS2 will charge while the bike is being pedalled, via the bike's internal generator; the higher the cadence and power, the greater the rate of charge. Regular use of the bike should keep the screen charged for several months on its own. The batt

AirPro - Set zero state

Ensure your AirPro is reading as accurately as possible before testing or correct most erroneous data readings