We occasionally release firmware updates for the Wattbike Atom (Next Generation). These are delivered via hub app updates. Please note: New Wattbikes may have a different firmware installed to that which is on your Wattbike. Any firmware updates will

We occasionally release firmware updates for the Wattbike Atom (Next Generation). These are delivered via hub app updates.&#xA0;<span style="color: #2f3941; font-family: -apple-system, BlinkMacSystemFont, &apos; Segoe UI&apos;, Helvetica, Arial, sans-serif; font-size: 15px; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Please note: New Wattbikes may have a different firmware installed to that which is on your Wattbike. Any firmware updates will be pushed through via the Wattbike hub app if and when available for your Wattbike model. Until then, there is no requirement to update the firmware on your Wattbike.<span style="color: rgb(226, 80, 65); font-family: -apple-system, BlinkMacSystemFont, &quot; Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;Firmware archives <a href="https://support.wattbike.com/en-GB/firmware-archive-2541322" target="_blank" rel="noopener noreferrer" style=" text-decoration: none;">can be accessed here.</a> To update your Wattbike to the latest firmware, please follow these instructions:<ol><li>Turn on your mobile device Bluetooth</li><li>Turn on your Wattbike Next Generation Atom</li><li>Open the Wattbike Hub app - ensure you have the latest version installed</li><li>Enter a &quot;Quick Ride&quot;</li><li>The bike should prompt a firmware update if one is available - follow the onscreen instructions</li><li>This should be a quick and simple process although it will differ between different devices. Following the upload, restart you Wattbike and the Hub App on your device. Your Wattbike is now ready to use.</li></ol>We&#x2019;re aware some users&#x2019; devices experience issues when updating the firmware, due to Bluetooth caching. In order to clear your Bluetooth cache from your smartphone or device, follow these instructions:<ol><li style="font-weight: 400;">Turn off Bluetooth -&gt; restart your device -&gt; turn on Bluetooth again.</li><li style="font-weight: 400;">Go into Settings -&gt; Bluetooth -&gt; forget all paired devices -&gt; try the Wattbike Hub app again.</li><li style="font-weight: 400;">Reset Network settings: Settings -&gt; General -&gt; Reset -&gt; Reset Network settings.</li><li style="font-weight: 400;">Turn your next generation Wattbike Atom off and on again to restart.</li><li style="font-weight: 400;">If this fails, please try another device with the latest Wattbike Hub app.</li><li style="font-weight: 400;">Alternatively, you can also use the NRF app to connect.</li></ol>

Updating the firmware on your Wattbike Atom (Next Generation)

We added new beta firmware which introduced dual-channel Bluetooth connectivity for Wattbike Atom (Next Generation - serial numbers starting 261).  Here is our simple step-by-step guide to installing the beta firmware onto your Wattbike. How To Check

<div class="ListContainerWrapper SCXW21944850 BCX0" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; position: relative; color: #000000; font-family: Calibri, Calibri_MSFontService, sans-serif; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We added new beta firmware which introduced dual-channel Bluetooth connectivity for Wattbike Atom (Next Generation - serial numbers starting 261).&#xA0; Here is our simple step-by-step guide to installing the beta firmware onto your Wattbike.&#xA0;<ol><li><span class="TextRun SCXW21944850 BCX0" data-contrast="auto" lang="EN-GB" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18.3458px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">Install the latest Wattbike Hub version from the App Store / Play Store&#xA0;</li></ol><span class="TextRun SCXW21944850 BCX0" data-contrast="auto" lang="EN-GB" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; font-size: 11pt; line-height: 18.3458px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;"><img alt="Hub_01.png" src="https://hsfiles.gorgias.help/gm/help-centers/96158/attachment/1c551fd8-4997-4159-a167-f5ddf988f9fb.png" class="fr-fic fr-dii"><ol><li>Click on&#xA0;the&#xA0;Settings&#xA0;icon, top right of screen<span class="EOP SCXW21944850 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">.<img alt="Hub_Check_01.png" src="https://hsfiles.gorgias.help/gm/help-centers/96158/attachment/2fbeedd2-a578-4b9f-97f9-7bdf3524b586.png" class="fr-fic fr-dii"></li><li>Click &#x2018;Preferences&#x2019;<span class="EOP SCXW21944850 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">&#xA0;<img alt="Hub_Check_02.png" src="https://hsfiles.gorgias.help/gm/help-centers/96158/attachment/c8138cd6-ed61-44f6-b8b8-a0614de5c931.png" class="fr-fic fr-dii"></li><li>Check&#xA0;the&#xA0;&#x2018;Use Beta Firmware&#x2019; option in the &#x2018;Device&#xA0;Firmware&#x2019; section, then tap&#xA0;&apos;Save&#x2019;&#xA0;(on iOS) / the tick icon (on Android) to save the preference<span class="EOP SCXW21944850 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">&#xA0;<img alt="Hub_04a.png" src="https://hsfiles.gorgias.help/gm/help-centers/96158/attachment/68a642d7-9055-4420-bb2c-ebf280636592.png" class="fr-fic fr-dii"></li><li>Turn on your&#xA0;Wattbike&#xA0;Atom&#xA0;(Next Generation)<span class="EOP SCXW21944850 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">&#xA0;</li><li>Go back to the&#xA0;home&#xA0;screen and tap the &apos;Quick Ride&apos;<span class="EOP SCXW21944850 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">&#xA0;</li><li>Tap &#x2018;Wattbike&#x2019; in the top right, then select your Wattbike Atom&#xA0;(Next Generation)<span class="EOP SCXW21944850 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">&#xA0;<img alt="Hub_07a.png" src="https://hsfiles.gorgias.help/gm/help-centers/96158/attachment/7acf8fe5-fb38-4b44-b858-a94d52686eca.png" class="fr-fic fr-dii"><img alt="Hub_Check_03.png" src="https://hsfiles.gorgias.help/gm/help-centers/96158/attachment/de51174a-9790-4ef7-874e-ad09d41ef761.png" class="fr-fic fr-dii"></li><li>You will be prompted to update to the Beta firmware &#x2013; tap &#x2018;Yes&#x2019;<img alt="Hub_08.png" src="https://hsfiles.gorgias.help/gm/help-centers/96158/attachment/887ca9df-ed19-4aee-8f3e-d96db1a30b5a.png" class="fr-fic fr-dii"></li><li>On the next screen, your bike serial number should show, preceded by &#x2018;Dfu&#x2019; -&#xA0;eg&#xA0;&#x2018;DfuWattbike26113043&#x2019;.&#xA0;Tap on the bike to select it, then tap the &#x2018;Update&#x2019; button in the top right corner<img alt="Hub_09b.png" src="https://hsfiles.gorgias.help/gm/help-centers/96158/attachment/c16cb48f-e2f7-4872-8381-e42c3c1b9637.png" class="fr-fic fr-dii"></li><li>The firmware update will take place&#xA0;(takes&#xA0;&lt;1 minute)<span class="EOP SCXW21944850 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">&#xA0;<img alt="Hub_11b.png" src="https://hsfiles.gorgias.help/gm/help-centers/96158/attachment/7e7b4094-e5c2-4f41-8589-f15db16e0ed4.png" class="fr-fic fr-dii"></li><li>When the firmware update completes you will be shown a prompt &#x2013; tap OK<span class="EOP SCXW21944850 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">&#xA0;</li><li>Then close the app, turn off&#xA0;your&#xA0;Atom. Turn the&#xA0;Atom back on. The Beta firmware with dual channel BLE is now installed.<span class="EOP SCXW21944850 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}" style="margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 11pt; line-height: 18.3458px; font-family: Calibri, Calibri_EmbeddedFont, Calibri_MSFontService, sans-serif;">&#xA0;</li></ol>&#xA0;How To Check If the Firmware Is Installed<ol><li>Turn on your Atom and open the Wattbike Hub app <img alt="Hub_Check_01.png" src="https://hsfiles.gorgias.help/gm/help-centers/96158/attachment/2fbeedd2-a578-4b9f-97f9-7bdf3524b586.png" class="fr-fic fr-dii"></li><li>Tap the Settings icon<img alt="Hub_Check_02.png" src="https://hsfiles.gorgias.help/gm/help-centers/96158/attachment/c8138cd6-ed61-44f6-b8b8-a0614de5c931.png" class="fr-fic fr-dii"></li><li>Tap &#x2018;Known Wattbikes&#x2019;<img alt="Hub_Check_03.png" src="https://hsfiles.gorgias.help/gm/help-centers/96158/attachment/de51174a-9790-4ef7-874e-ad09d41ef761.png" class="fr-fic fr-dii"></li><li>Tap your Atom serial number to open the Diagnostics screen. Scroll down to the &#x2018;Bike&#x2019; section. &#x2018;Firmware Version&#x2019; should say &#x2018;6.03.56 [BETA]&#x2019;<img alt="Hub_Check_04.png" src="https://hsfiles.gorgias.help/gm/help-centers/96158/attachment/3ff62640-00a5-4f32-8aee-6cd699539a5a.png" class="fr-fic fr-dii"></li><li>After upgrading to the beta firmware, you will need to set zero states on your Wattbike. This article will help you <a href="/hc/en-gb/articles/9624729105820" rel="noopener" target="_parent">set Zero States on your Wattbike</a>.</li></ol><h1 id="h_01J0BC883VMY5E9FCWWQVRG3FD">Providing your feedback</h1>We&#x2019;d love to hear your feedback - <a href="https://wattbike.typeform.com/to/krIegrnR%C2%A0" rel="noopener" target="_blank">please complete our short survey.</a></div>

How to install Wattbike Hub Beta Firmware

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Wattbike

Firmware updates for the Next Generation Wattbike Atom

Atom: Firmware

Atom (Next Generation)

Getting started with your Wattbike Proton

How to connect to the Wattbike Hub App

How to use dual channel Bluetooth on the Wattbike Proton

How to customise virtual gears on the Wattbike Proton

Shifter configuration on the Wattbike Proton

How to connect a Heart Rate Monitor to your Wattbike Proton

Connecting a Garmin watch for heart rate

How to connect your Wattbike Proton to Zwift

How to connect your Wattbike Proton to Rouvy

How do I get the right bike fit and riding position on my Wattbike Proton?

Bike set up for runners

Rotating the handlebars on the Proton

PROTON: SETUP & CONNECTIVITY

What is the Proton?

Proton Boxed Dimensions

Can I fit Wattbike Atom Tri-Bars to a Wattbike Proton?

Does the Wattbike Proton require a power supply?

Proton: FAQS

Pairing the shifters on the Wattbike Proton

How to set zero state on your Wattbike Proton

I have a problem with my Wattbike Proton in Erg/Gear mode

I have a problem with my Wattbike Proton in ERG/Gear mode copy

PROTON: TROUBLESHOOTING

Proton Firmware

Updating the firmware on your Wattbike Proton

Firmware

Wattbike Proton Parts Warranty

How to care for your Wattbike Proton

Can I change the pedals on my Wattbike Proton?

How do I change the saddle on the Next Generation Wattbike Atom?

Changing the shifter batteries on the Wattbike Proton

PROTON: MAINTENANCE & SERVICING

Proton

Getting started with your Wattbike Atom - User Guide

How to use dual channel Bluetooth on the Wattbike Atom

How to customise your shifter configuration on Wattbike Atom (next generation) and Wattbike AtomX

How to customise virtual gears and shifter configuration on Wattbike Atom (next generation) and Wattbike AtomX

How to use the Wattbike Hub App with the Wattbike Atom (Next Generation)

How to connect a heart rate monitor to your next generation Wattbike Atom

How to connect your Next Generation Atom to Rouvy

How to connect your Wattbike Atom (Next Generation) to a Garmin Edge

How do I build my Wattbike Atom (Next Generation)?

How do I get the right bike fit and riding position on my next generation Wattbike Atom?

How to use Zwift Play controllers with your Wattbike Atom or Wattbike Proton

How to connect your Wattbike Atom to Zwift

How to connect your Wattbike Atom (Next Generation) to FulGaz

How do I use Wattbike Atom gear shifters

Atom: Setup and Connectivity

Which cycling shoes are compatible with the Wattbike Atom (Next Generation)?

What's included in the box with the next generation Wattbike Atom?

What are the dimensions of the Wattbike Atom (Next Generation)?

What size device can the Atom (Next Generation) hold?

Atom: FAQs

Set Zero States on the Wattbike Atom

How to turn on Erg Mode Smoothing [BETA]

How to customise your shifter configuration on Wattbike Atom (next generation)

My Wattbike Atom (Next Generation) is making a noise

Pairing the shifters on the Wattbike Atom (Next Generation)

I have a problem with my Wattbike Atom (Next Generation) in ERG/Gear mode

Atom: Troubleshooting

When does my Wattbike need servicing?

How to replace your Wattbike Atom (Next Generation) handlebar lock lever

How to replace your Wattbike Atom (Next Generation) seat post lock lever

How to care for your Wattbike Atom

Can I change the pedals on my Wattbike?

Changing the shifter batteries on the Wattbike Atom (Next Generation)

Shifter Board Replacement on the Wattbike Atom

Atom: Maintenance & Servicing

Getting started with your Wattbike AtomX - AtomX User Guide

How do I build my Wattbike AtomX?

Can I connect my Garmin to my Wattbike AtomX?

Does the AtomX require Wi-Fi?

AtomX: Adjusting the Saddle Height

AtomX: Adjusting the Handlebar Height

How do I get the right bike fit and riding position on my Wattbike AtomX?

How should I set up my Wattbike AtomX?

How do I connect a heart rate monitor to my Wattbike AtomX?

How to connect your Wattbike AtomX to Zwift

How to connect your Wattbike AtomX to the FulGaz app

How to connect your Wattbike AtomX to Rouvy

How to connect your Cortex machine to the Wattbike AtomX

How to use third-party apps with your Wattbike AtomX

AtomX: Setup and Connectivity

What are the dimensions and specifications of the Wattbike AtomX?

What do the shifters do on my Wattbike AtomX?

Does the AtomX require a power supply?

What is included with the Wattbike AtomX?

Which cycling shoes are compatible with the Wattbike AtomX?

AtomX: FAQs

PTS Firmware & Software

Performance Touchscreen

Set Zero States on the Wattbike AtomX

How do I switch between metric and imperial units on the Wattbike AtomX?

Gear mode will not respond on my Wattbike AtomX

How do I adjust the resistance on my Wattbike AtomX?

The shifter(s) on my Wattbike AtomX will not respond

The shifter(s) on my Wattbike AtomX are vibrating

AtomX: Troubleshooting

How much maintenance does the Wattbike AtomX require?

How to replace the saddle adjustment lever on your Wattbike AtomX

How to change the saddle on your Wattbike AtomX

AtomX: Servicing

AtomX

Getting started with your Wattbike Air

How do I get the right bike fit and riding position on my Wattbike Air?

Bike setup for runners

How to connect a heart rate monitor to the Wattbike Air

Can I connect a Garmin cycling computer to my Wattbike Air?

Air: Setup & Connectivity

What is the Wattbike Air?

Does the Wattbike Air require a power supply?

Air: FAQs

Power, Resistance & Cadence Tables for Wattbike Air

Air: Troubleshooting

How much maintenance does the Wattbike Air require?

Can I change the pedals on my Wattbike Air?

Air: Maintenance & Servicing

Air - Current Firmware

AIR: FIRMWARE

Getting started with your Wattbike Air-Pro - User Guide

Connecting your PTS2 Monitor to the Wattbike Hub App

How do I build my Wattbike Air-Pro?

Using Apps With Your Wattbike Air-Pro

How to connect your Wattbike Air-Pro to Zwift

Air-Pro - Set Up & Connectivity

How to adjust the resistance on your Wattbike Air-Pro

What is the difference between the Air-Pro gearing options Standard and High?

Does the Wattbike Air-Pro require a power supply?

What are the dimensions of the Wattbike Air-Pro

What is included with the Wattbike Air-Pro

Air-Pro - FAQS

PTS2 Disconnected Error

Not turning on - Wattbike logo flickering

Air-Pro - Performance Touchscreen

Air-Pro - Troubleshooting

Removing the screen

Charging your PTS2

AirPro - Set zero state

Air-Pro - Maintenance & Servicing

Updating the Wattbike Air-Pro Firmware

Updating firmware on the PTS2

Air-Pro - Firmware

Air-Pro

Getting started with your Wattbike Pro/Trainer - User Guide

How do I build my Wattbike Pro/Trainer?

How do I get the right bike fit and riding position on my Wattbike Pro/Trainer?

Connecting your Model B Monitor to your Wattbike Hub App

How to connect a Heart Rate Monitor to your Wattbike Pro/Trainer

Can I connect my Garmin to my Wattbike Pro/Trainer?

How to connect your Wattbike Pro/Trainer to Zwift

How to connect your Wattbike Pro/Trainer to Rouvy

Pro/Trainer:  Setup and Connectivity

What is included with the Wattbike Pro/Trainer

What are the dimensions of the Wattbike Pro/Trainer?

Does the Wattbike Pro/Trainer require a power supply?

What is the difference between a Wattbike Pro and a Trainer?

How to adjust the resistance on your Wattbike Pro/Trainer

Pro/Trainer: FAQs

Model B Monitor - Setting zero state

The levers on my Wattbike Pro/Trainer are not tightening

The magnetic resistance control on my Wattbike is slipping

My Wattbike Pro/Trainer will not connect to TrainerRoad

Pro/Trainer: Troubleshooting

How to remove your toe cages.

How to replace the bottle cage - Pro/Trainer

How much maintenance does the Wattbike Pro/Trainer require?

How to change the pedals on your Wattbike Pro/Trainer

How to change the adjustment levers on your Wattbike Pro/Trainer

How to change the lock levers on your Wattbike Pro/Trainer

How to replace your Wattbike Pro/Trainer saddle

How do I oil the chain on my Wattbike Pro/Trainer?

Pro/Trainer:  Servicing

Model B Performance Monitor Firmware Changelog

My monitor is showing a blank screen during the firmware update process

Model B Performance Monitor Firmware Update - Fire Fit Firmware

Model B Performance Monitor Firmware Update - MOD Firmware

Model B Performance Monitor Firmware Update - UCI Firmware

Model B Performance Monitor Firmware Update - Windows Manual Method

Model B Performance Monitor Firmware Update - Mac Instructions

Model B - MONITOR-TO-MONITOR FIRMWARE UPDATE PROCEDURE (Commercial)

Pro/Trainer: Firmware

Model B Monitor keeps asking for time/date input

My Wattbike monitor is showing a blank screen during the firmware update process