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Our support team will be operating with reduced capacity over the Christmas and New Year period, and we’ll be closed on bank holidays. Email responses may take longer than usual.

For quick help, chat with Wattson, our virtual chatbot, or submit a request via our Contact Us form and we’ll respond as soon as we can. Thank you for your patience.
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Performance Touchscreen

Performance Touchscreen information for the Wattbike Nucleus

PTS Firmware & Software

For information on your PTS including features, connectivity, updating firmware and troubleshooting, please see this section.

AtomX & Nucleus: Performance Touchscreen update - 28th November 2022

What’s new?. The Performance Touchscreen is updated to version 5.2.2, which includes minor bug fixes and improvements;. The bike firmware is updated to version 1.03.52, which;. The update window is scheduled for Monday 28th November between 00:01am a

I am having problems with sessions ending early on the Wattbike Nucleus

What we're seeing. Reports have reached us about sessions ending early or being interrupted on the Wattbike Nucleus. We have been able to identify that the dropouts are being caused by external electrical interference causing Android to disconnect th