Holiday Support Notice (24 Dec – 4 Jan)
Our support team will be operating with reduced capacity over the Christmas and New Year period, and we’ll be closed on bank holidays. Email responses may take longer than usual.

For quick help, chat with Wattson, our virtual chatbot, or submit a request via our Contact Us form and we’ll respond as soon as we can. Thank you for your patience.
Wattbike logo
Wattbike logo

All articles

My Wattbike Pro/Trainer will not connect to TrainerRoadUpdated 3 months ago

If you have the latest firmware on your Wattbike Performance Monitor (latest firmware can be found here) and TrainerRoad cannot detect the Monitor when searching via Bluetooth, follow these steps and it will solve the issue;

  1. Go to Settings > Remote > Bluetooth > Turn Off
  2. Go to Settings > Remote > Bluetooth > Turn On
  3. Turn the Wattbike Performance Monitor off
  4. Turn the Wattbike Performance Monitor on
Was this article helpful?
Yes
No