Service Tier 1Updated an hour ago
Service Tier 1 – Tune & Check | £189 | At home (on-site) · Up to 30 minutes
Tier 1 is the recommended starting point for most customers. This service is for you if:
- Sessions are three times a week or less
- Typical ride time is less than 30 minutes
- Your Wattbike has been serviced within the last two years
What's included:
- In-depth functional checks
- Essential drivetrain components replaced
- Key electrical system checks
- Common faults addressed
- Prevents small issues becoming expensive ones
✗ Doesn't include a cosmetic refresh
✗ Doesn't include additional drivetrain components that affect smoothness, seals or adjustment points
Outcome:
- Your Wattbike is safe, functional and operating as it should.
What to Expect from Your Service
- A home service includes the call out, labour, and the service or replacement of any mechanical parts as dictated by your chosen service tier.
- The internal primary drive chain will be inspected and is likely to be replaced, as this ensures correct power measurement through the strain gauge.
- We aim to diagnose issues remotely where possible, but on-site assessment by a trained engineer may identify additional needs. If the bike needs to come back to Wattbike HQ, logistics fees still apply and you will only be charged for the work and parts required.
What Cannot Be Done On-Site
- Power accuracy checks and strain gauge recalibration for smart bikes require specialist equipment only available at our HQ in Nottingham — these cannot be completed during a home visit.
- Frame damage (e.g. corroded, snapped, or sheared bolts; bottom bracket removal/replacement) must be handled at our HQ and may incur additional labour charges.
- Monitor service
How to Book a Service
Our trained technicians will get your Wattbike back to its best.
UK domestic customers: book a service via this link.
USA domestic customers: find details on servicing options here.
ROW: Please contact us for further details