General Information
How do I book a service?
If you are in the UK and are a domestic customer, you can book your Wattbike service direct through our website. We offer a home service for £198.00 - this includes the call out, labour, general service and replacement of any mechanical wear and tear
Does my Wattbike need a Service?
Regular servicing is essential to keep your Wattbike performing at its best. Proper maintenance ensures accuracy, safety and longevity, especially if your bike is used frequently or under high power conditions. Below are key indicators that your Watt
General Service surcharge zones, am I included?
If your postcode corresponds with those outlined in the table below, your locality falls within our surcharge zones. We also have a map available here. Consequently, an additional fee of £100 will be added during your checkout process, for a summary
UK SERVICE COVERAGE MAP
We have an extensive network of skilled engineers spanning the entire UK, dedicated to servicing your Wattbike. Given the locale of these agents, certain areas may necessitate an additional fee to accommodate travel expenses. Consequently, an additio
Wattbike Servicing Options - UK
The details below are for UK domestic customers. For commercial customers, please see our dedicated support area here. We offer a home service for £198.00 - this includes the call out, labour, general service and replacement of any mechanical wear an
Wattbike Servicing Options - USA
The details below are for USA domestic customers only. For UK customers, please see our dedicated support area here. We offer a home service for all Wattbikes across the USA. The price will be confirmed following diagnosis and an electronic invoice s
Monitor Issues
If your Wattbike has a monitor (Pro/Trainer, Nucleus or AtomX); the monitor may occasionally require a repair. There are several monitors and when it comes to repairs or upgrades, it is important to know which type you have. This guide should help. T
How do I order spare parts and accessories for my Wattbike? (UK customers only)
If you need to order spare parts or accessories for your Wattbike and are based in the UK, please have a look at our spare parts and accessories page. Please note, we only offer external parts for sale and self service - all other components can onl
How do I order spare parts and accessories for my Wattbike? (for customers outside of the UK)
If you need to order spare parts or accessories for your Wattbike and are based outside of the UK, please have a look at our spare parts and accessories page. Please note, we only offer external parts for sale and self service - all other components
Can I get an extra seat post for my Wattbike?
If you are sharing your Wattbike Atom with another person in your household, you may prefer an additional seat post to swap in and out and to retain your individual measurements in between sessions. If you’d like to purchase an additional seat post,
How to replace the toe straps
The video below shows you how to replace the toe straps on your pedals:.