Service Tier 2Updated an hour ago

Tier 2 – Tune, Refresh & Protect | £279 | At home (on-site) · 60 - 90 minutes

Tier 2 is best for bikes with heavy use, recurring niggles, or a bike that's starting to feel worn. This service is for you if:

What's included:

Includes everything in Tier 1, plus:

Key sensor system components replaced
Covers additional drivetrain components that affect smoothness, seals and adjustment points
Cosmetic refresh included (replacement covers are excluded - an additional payment would be required to replace broken/damaged covers). If you are concerned about a particular component, please contact our team before booking.

✗ Doesn't include calibration or in-depth bike restoration

Outcome:

A deeper service with a visible refresh. Your bike will run smoothly and look noticeably sharper and more cared for.

A home service includes the call out, labour, and the service or replacement of any mechanical parts as dictated by your chosen service tier.
The internal primary drive chain will be inspected and is likely to be replaced, as this ensures correct power measurement through the strain gauge.
We aim to diagnose issues remotely where possible, but on-site assessment by a trained engineer may identify additional needs. If the bike needs to come back to Wattbike HQ, logistics fees still apply and you will only be charged for the work and parts required.

Power accuracy checks and strain gauge recalibration for smart bikes require specialist equipment only available at our HQ in Nottingham - these cannot be completed during a home visit.
Frame damage (e.g. corroded, snapped, or sheared bolts; bottom bracket removal/replacement) must be handled at our HQ and may incur additional labour charges.
Monitor service

Our trained technicians will get your Wattbike back to its best.

UK domestic customers: book a service via this link.

USA domestic customers: find details on servicing options here.

ROW: Please contact us for further details

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