Service Tiers PartsUpdated an hour ago

Parts Covered within each Tier

Please visit this page, to see the full list of all parts available within each tier (any discontinued bikes/parts are not shown).

Within each service tier, there are mandatory parts which will be changed. Additional parts may be changed at the technician's discretion, based on measured tolerance, cosmetic condition, or functional performance. 

‘1’, ‘2’ or ‘3’ - Tier 1, 2 or 3 Mandatory Part.

‘1*’, ‘2*’, ‘3*’ - Included in Tiers 1, 2 or 3 and fitted at engineer’s discretion, based on measured tolerance, cosmetic condition, or functional performance.

‘Not included’ - These parts are not included in any Service Tier and will require an additional fee to be replaced or serviced.

‘Fastener’ - All parts marked as ‘fastener’ (nuts, bolts & washers) are automatically included in all Tiers to be fitted and replaced at the engineer’s discretion.

Nuts, bolts and washers will be changed if needed on any tier. On Tier 1 they’ll be replaced if they no longer function. On Tiers 2 and 3, they will be changed if they no longer function or they are corroded. Any bolt directly into the main frame that is seized, snapped or sheared will not be fixed on site (Tier 1 or 2) and will require Tier 3 work - they need to be drilled out to prevent further frame damage. 

Replacement of the following parts* is at an additional cost:  

• Main covers
• Any main frame
• Strain Gauge
• Monitor

*This list is not exhaustive.

It is not possible to retrofit newer components to older Wattbikes. 

Additional parts from a higher tier cannot be added to a lower tier service as singular parts. If a specific part from a higher tier is required, this service tier must be purchased.

How to Book a Service

Our trained technicians will get your Wattbike back to its best.

UK domestics customers: book a service via this link.

USA domestic customers: find details on servicing options here.

ROW: Please contact us for further details.