Technical/Troubleshooting
Technical support for the Wattbike Hub app
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My iPhone/iPad can't find the Wattbike
If you're having trouble connecting to the Wattbike on your iOS device, this can sometimes happen... continue >> -
Wattbike Hub App device compatibility
The Wattbike Hub app is compatible with many devices. That way, you can get the most out of your ... continue >> -
My Wattbike Hub display keeps flickering between screens
If your screen is flickering on the Wattbike Hub app please follow the steps below to resolve the... continue >> -
Sessions aren't uploading to the Hub
If you can see a session in the History section on your app but not on the Wattbike Hub please: ... continue >> -
My session data looks strange on the Wattbike Hub
If session data is looking strange or incorrect on the Wattbike Hub please contact us with the fo... continue >> -
Exporting session data from Expert Software
If you have a Wattbike Performance Monitor that does not have Bluetooth functionality and you wou... continue >> -
I am having trouble accessing my Wattbike Hub session history
If you are struggling to access your Hub sessions, please try the steps below: Log out of the Wa... continue >> -
My sessions are not sending through to Strava
Have you connected with Strava? On the App go to Settings > Profile, scroll down and under under ... continue >> -
I cannot connect to Strava. I see the error: "Could not connect with Strava"
In most cases this means you have another account on the Hub (possibly one registered using Faceb... continue >>