How do I book a service?Updated 15 days ago

If you are in the UK and are a home customer, you can book your Wattbike service direct through our website. 

We offer a home service for £198.00 - this includes the call out, labour, general service and replacement of any mechanical wear and tear parts such as lock levers, adjustment levers, chain etc. and other necessary parts if required or if they show substantial wear - your Wattbike will feel like it's very first ride. If you are not sure if your Wattbike needs a service, please see this article which provides further information.

The above price is only valid for mainland UK postcodes, some areas will incur a surcharge.

We cannot guarantee specific parts will be replaced. Replacement covers are excluded from the service charge - an additional payment would be required to replace broken/damaged covers. If you are concerned about a particular component, please contact our team before booking.

Once payment is received, your request will be processed and assigned to your local service agent. They will contact you within 7 working days to arrange a suitable date and time directly with you.

Please see full details of other available servicing options here.

If you are a commercial customer, we offer an on-site service for £165.00 + VAT. See this article for further details on commercial servicing options and email [email protected] for a quote.

If you are located in the USA, please see here for details of servicing options. 

For customers outside the UK and USA, please contact our support team for availability and pricing.